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Privacy Policy

Who we are

Our website address is:

AES Rewinds Privacy Policy

This policy tells you the reasons why we at AES Rewinds might ask for your personal data. It will tell you how we look after your data and make sure we process it in accordance with the law. It will also
inform you how we will protect your rights as a data subject, and how you can exercise those rights.

Please be assured that AES Rewinds takes its data protection responsibilities very seriously and will
always process your data in accordance with the General Data Protection Regulation (GDPR).
To help us share industry knowledge, we may include links from our website to the websites of other

Please note that we are not responsible for either the contents of these websites or
their data protection measures. Information you provide to these websites is not covered by this
privacy policy: we recommend that you exercise caution and review the privacy policies of the
websites in question before providing them with your personal data.

The personal data we collect

● Your name
● Your Company Name and Contact Details
● Your Telephone Number and Email Address
● Pump Station (and/or other relevant equipment) details, locations and history
● If you are applying for a job with us, we will also collect whatever information is offered on
your CV
AES Rewinds collects personal data for several reasons. These include:
● Named contacts in organisations, to allow us to deliver our regular service or maintenance
plans and emergency callout service
● Named contacts in companies who supply our spare parts and components
● Named contacts in companies we use for sub-contracting work
● Internal record keeping for invoice purposes
● Processing CVs as part of our recruitment procedures

In each case, you will be informed what your personal data is needed for at the point we collect it,
and how we will handle this data.
Please note, that in the case of recruitment, we may hold your data for the purposes of future
recruitment opportunities. We will provide information on this with both clarity and transparency in
respect of your privacy.

Why we hold personal data

The reasons we would like your personal data will be explained at the point we ask for it. There is a
variety of reasons for us processing personal data. These include:
● Internal record keeping for invoice purposes
● Setting up maintenance contracts

● Sending you information we think you may find interesting using the email address which you
have provided

Who sees personal data

Sometimes we need to work with third parties to allow us to deliver our services. These will usually
be specific to each site, and could include local district councils; the Environment Agency; companies
that provide a sub-contractor service to us, such as tanker companies; or those who supply our spare parts.

We also use third-party services such as website providers and Google, and these may require
access to some of your data. We may also need to share personal data with any purchaser or
prospective purchaser of the business (or part of it).

In every case, we shall ensure that third parties undertake to protect your data and act in accordance
with the GDPR.

How we keep personal data secure

AES Rewinds takes data security very seriously. We have put in place suitable physical, digital and
managerial procedures to make sure that your data is not lost, stolen, damaged or disclosed to any
unauthorised person or organisation.

How we will uphold your rights as a data subject

We will do our best to keep the data we hold accurate. If you spot any errors in the data we hold on you, please let us know and we will rectify them.

We won’t use your personal data for anything we haven’t already told you about. Unless obliged to
do so by law, or because we need to disclose personal data to exercise our legal rights, we won’t
share your data with anyone other than the organisations you have been told about. We won’t use
your data for any form of profiling or automated decision-making.
You can ask to see what personal data of yours we hold. You can also ask us to delete it or to tell us
not to use it for some of the purposes described in this policy. Where applicable, we can provide
your data to you in a portable digital format.
Please email us at if you want to talk to us about our use of your personal
data, including:
● Notifying us of withdrawal of consent
● Requesting to see your data
● Requesting us to correct errors
● Objecting to one or more of the uses we make of your data
If you are unhappy with any aspects of how we use your personal data, you have the right to
complain to the Information Commissioners’ Office (


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.


If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Suppose you edit or publish an article. An additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you edited. It expires after 1 day.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who do we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can automatically recognise and approve any follow-up comments instead of holding them in a moderation queue.

For users that register on our website (if any do), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you provided. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.


We are dedicated to ensuring your information remains secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online.

How we use cookies

A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or notify you when you visit a specific site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your preferences and gathering information about your likes and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyse web page traffic data and improve our website to better meet customer needs. We only use this information for statistical analysis purposes, and then it is removed from the system.

Overall, cookies help us provide you with a better website by monitoring which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information about you, except for the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from fully enjoying all the features and benefits of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

We may analyse your browsing behaviour to understand your personal preferences and behaviours. Based on this information, we can create profiles to serve you with relevant advertising. This includes behavioural advertising and cross-platform targeting.

(a) Served by us:

We will use your information, including profile data, to display advertising on our websites and third-party websites that are tailored to your interests.

(b) Served by third parties on our websites:

Advertisers or other third parties who use our website may also engage in behavioural advertising. They may use cookies and web beacons to collect information, but we do not have control over how they use this information.

(c) Served by third parties on third-party websites:

We may share your personal information, including profile data, with third parties. These third parties may combine it with information they have collected from you and use it to display relevant advertising on third-party websites.

Controlling your personal information

You have the option to limit the collection or use of your personal information in the following ways:

  • When filling out a form on our website, look for a checkbox that you can click to indicate that you do not want your information to be used for direct marketing purposes.
  • If you previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to or emailing us.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law. However, if you let us know that you would like to receive promotional information about third parties, we may use your personal information to send you such information that we think may be of interest to you.

Under the Data Protection Act 2018, you can request details of the personal information we hold about you. If you would like a copy of the information we have on file for you, please email us.

If you believe that any information we have about you is incorrect or incomplete, please notify us in writing or by email as soon as possible. We will promptly correct any inaccurate information we find.